The program starts with training of 1000 Roma mediators, to act as mediator between Roma and public institutions. Secretary General Thorborn Jagland of the Council of Europe Jagland said: "“Roma still face prejudice, intolerance, abuse and social exclusion every day. The agreement signed today will help to improve the situation of Roma and their integration into European societies."  
Unclear at present is if these training is enough as facility for roma mediators to work. 
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